1. Introduction

Actron Global Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting personal data in accordance with the Saudi Personal Data Protection Law and applicable regulations issued by the Saudi Data & AI Authority (SDAIA).

This Privacy Notice explains how we collect, process, and protect personal data.

2. Data Controller

Actron Global Solutions is the Data Controller responsible for processing your personal data.

3. Personal Data We Collect

We may collect:

1. Identity & Contact Data

   • Name

   • Company name

   • Job title

   • Email address

   • Phone number

2. Technical Data

   • IP address

   • Device and browser information

3. Usage Data

   • Website activity and interaction data

4. Purpose of Processing

Your data is processed for:

• Responding to enquiries and business communications

• Providing technical and operational services

• Improving website performance and user experience

• Ensuring system security and preventing misuse

• Complying with legal and regulatory obligations in Saudi Arabia

5. Legal Basis (PDPL Compliance)

We process personal data based on:

• Your explicit or implied consent

• Legitimate interests of the company (without overriding your rights)

• Legal obligations under Saudi law

• Contractual necessity, where applicable

6. Data Disclosure

We may share your data with:

• Government or regulatory authorities (if legally required in KSA)

• IT and cloud service providers (e.g., Microsoft 365, hosting platforms)

• Professional advisors and authorised business partners

We do not sell personal data.

7. Data Storage & Localisation

In accordance with Saudi regulations:

• Personal data may be stored within Saudi Arabia

• If transferred outside KSA, we ensure:

  • Adequate level of protection

  • SDAIA-compliant safeguards

8. Data Security

We implement appropriate security controls including:

• Enterprise-grade infrastructure

• Role-based access control

• Firewalls and network protection

• Monitoring and incident response mechanisms

9. Data Retention

Personal data is retained only:

• As long as necessary for business purposes

• To comply with Saudi legal requirements

10. Your Rights (Under PDPL)

You have the right to:

• Access your personal data

• Request correction or update

• Request deletion (where applicable)

• Withdraw consent

11. Cookies

We use cookies to:

• Improve functionality

• Analyse website usage

• Enhance user experience

Users can manage cookie preferences via browser settings.

12. Updates

This Privacy Notice may be updated in line with regulatory changes in Saudi Arabia.